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  • Dwayne B

    UMATILLA, OR | 2023 GMC Terrain
    Confirmed Service Review
    September 1, 2025
    Purchased this GMC terrain at this location new, 2023. It has a little over 20k miles. In for oil service. Clerk informs me that vehicle needs alignment and that the front tires have excessive wear on the inside. My wife drives this and is a very careful driver but things can/could happen. When I asked about the alignment and noted the low miles clerk just shrugs, gives yes/no answers. What I needed to know was is this a common problem? Is this a simple alignment or are there worn or damaged parts? When get the new tires (ordered btw) should I bring it back for inspection and alignment or take it somewhere else? Is any of this covered under warranty (we purchased above factory)? Instead he recommended a new air filter and new cab filter. Not as helpful as I might have expected or hoped.

    Response from Rogers GMC of Hermiston

    September 2, 2025
    Dwayne, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (541) 567-2277 so we can make your experience a positive one.
  • David H

    PASCO, WA | 2022 GMC 2500HD Sierra
    Confirmed Service Review
    August 22, 2025
    Timely, honest, well pleased

    Response from Rogers GMC of Hermiston

    August 25, 2025
    Thank you so much for your positive comments about Rogers GMC of Hermiston! We look forward to your next visit! Take care!
  • Nicholas F

    UMATILLA, OR | 2021 GMC 1500 Sierra
    Confirmed Service Review
    August 22, 2025
    My appointment which was made via the GMC app and confirmed via email and text was not in your system. Thankfully you were able to work me in quickly.

    Response from Rogers GMC of Hermiston

    August 24, 2025
    Nicholas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
  • Cary S

    HERMISTON, OR | 2017 GMC 1500 Sierra
    Confirmed Service Review
    August 15, 2025
    My truck had the oil changed in a very short time. The service department was excellent and I was really impressed with the excellent job on the my car wash!!

    Response from Rogers GMC of Hermiston

    August 17, 2025
    Thank you for your kind review; we are happy to pass along your comments to the team here at Rogers GMC of Hermiston! Please don't hesitate to reach out if there's anything additional we can do for you.
  • Gloria C

    HERMISTON, OR | 2019 GMC Acadia
    Confirmed Service Review
    August 1, 2025
    Comfortable setting efficient, friendly took time to answer every question I had concerning my purchase

    Response from Rogers GMC of Hermiston

    August 4, 2025
    Gloria, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
  • Robert H

    HERMISTON, OR | 2017 GMC Acadia Limited
    Confirmed Service Review
    July 22, 2025
    My appointment was for a recall. I was courteously greeted and quickly serviced. They even washed and cleaned my car. I was very happy with this service.

    Response from Rogers GMC of Hermiston

    July 23, 2025
    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Rodney T

    UMATILLA, OR | 2018 GMC Terrain
    Confirmed Service Review
    July 21, 2025
    Wait for the service to be done on my car was satisfactory.

    Response from Rogers GMC of Hermiston

    July 22, 2025
    Rodney, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
  • Richard G

    WILLISTON, ND | 2025 GMC Sierra 2500 HD
    Confirmed Sales Review
    July 3, 2025
    Was able to tell James what my son and I wanted. By the time we came back he had our trucks and seals ready!

    Response from Rogers GMC of Hermiston

    July 6, 2025
    Richard, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Heather B

    HERMISTON, OR | 2019 Chevrolet 2500HD Silverado
    Confirmed Service Review
    July 1, 2025
    Great customer service. Quick response time, and resolved issues without delay.

    Response from Rogers GMC of Hermiston

    July 4, 2025
    Heather, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Richard S

    PENDLETON, OR | 2025 GMC Sierra 1500
    Confirmed Service Review
    June 18, 2025
    Good people and great shop!

    Response from Rogers GMC of Hermiston

    June 19, 2025
    We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!